Hatco Food Warmer FR2 Series User Manual

HYDRO-HEATER  
Food Rethermalizers/Hot Food Table Heater  
FR2 Series  
Installation & Operating Manual  
I&W #07.05.143.00  
This manual contains important safety  
information concerning the maintenance,  
use and operation of this product. Failure  
to follow the instructions contained in this  
manual may result in serious injury. If you  
are unable to understand the contents of this  
manual, please bring it to the attention of your  
supervisor. Do not operate this equipment  
unless you have read and understood  
the contents of this manual.  
Este manual contiene importante información  
sobre seguridad concerniente al mantenimiento,  
uso y operación de este producto. Cualquier  
falla en el seguimiento de las instrucciones  
contenidas en este manual puede resultar  
en un serio daño. Si usted no puede entender  
el contenido de este manual por favor pregunte  
a su supervisor. No opere este equipo al menos  
que haya leído y comprendido el contenido  
de este manual.  
 
IMPORTANT SAFETY INSTRUCTIONS  
IMPORTANT! Read the following important safety instructions to avoid personal injury  
or death, and to avoid damage to the equipment or property.  
WARNINGS  
CAUTIONS  
Hatco FR2 series units are designed  
for commercial use only by properly  
trained personnel!  
Water in the unit and holding vessel is very  
hot. Wear protective gloves and proper attire  
when operating to avoid injury.  
To avoid any injury, turn the power switch  
off at the fuse disconnect switch/circuit  
breaker or unplug the unit from the power  
source and allow to cool completely before  
performing any maintenance or cleaning.  
Do not use extension pipes on the inlet  
and outlet connections on heater units.  
Poor performance or unsafe conditions  
may occur.  
CAUTIONS  
For proper electrical installation conforming  
to local electrical codes, consult a licensed  
electrical contractor.  
Do not overtighten unions or nuts.  
Overtightening may cause leaks.  
Do not turn the electrical current to the unit  
on until the holding vessel has been filled  
with water or element burnout may occur.  
Units are designed to heat water up to 190ºF  
(88ºC). To avoid any injury or damage DO  
NOT set temperature controls to a setting  
higher than 190ºF (88ºC).  
Inspect weekly for lime buildup inside unit.  
Excessive amounts can affect unit  
performance and reduce the operating life  
of the unit.  
For proper plumbing installation conforming  
to local plumbing codes consult a licensed  
plumbing contractor.  
To avoid any damage to the heater unit  
use only delimers that are non-corrosive  
to aluminum, brass and stainless steel.  
Damage caused by corrosive material  
or solutions is not covered under warranty.  
If service is required on this unit, contact  
your Authorized Hatco Service Agent,  
or contact the Hatco Service Department  
at 800-558-0607 or 414-671-6350; fax  
800-690-2966 or international  
fax 414-671-3976.  
Drain holding vessel with power to the unit  
off, or element burnout may occur.  
This product has no “user” serviceable  
parts. To avoid damage to the unit or injury  
to personnel, use only Authorized Hatco  
Service Agents and Genuine Hatco Parts  
when service is required.  
Water Quality Requirements - Incoming  
water in excess of 3.0 grains of hardness  
per gallon (GPG) (.75 grains of hardness  
per liter) must be treated or softened before  
being supplied to a Hydro-Heater. Water  
containing over 3.0 GPG (.75 GPL)  
Genuine Hatco Replacement Parts  
are specified to operate safely in the  
environments in which they are used.  
Some aftermarket or generic replacement  
parts do not have the characteristics  
that will allow them to operate safely  
in Hatco equipment. It is essential to use  
Hatco Replacement Parts when repairing  
Hatco equipment. Failure to use Hatco  
Replacement Parts may subject operators  
of the equipment to hazardous electrical  
voltage, resulting in electrical shock or burn.  
will decrease the efficiency and reduce  
the operating life of the unit.  
1
Form No. FR2M-0604  
 
MODEL DESCRIPTIONS  
ALL MODELS  
The Hydro-Heater mounts easily to the underside  
of a holding vessel, leaving the entire vessel  
area free. Units are shipped ready to install  
with all gaskets and fittings. Hydro-Heaters include  
a stainless steel front, powder coated body, a low-  
water cut-off system and a convenient drain outlet.  
FR2 MODELS  
The Hatco FR2 model heaters are designed  
to be used with a Bain-Marie or Food  
Rethermalizer to heat or hold foods  
at temperatures between 140ºF (60ºC) and 190ºF  
(88ºC). The desired holding temperature  
is maintained by a special electronic controller  
and “free flow”technology.  
UNITS WITH BUILT-IN TEMPERATURE  
CONTROL  
Units with built-in electronic temperature controller  
and display are excellent for installations where  
the unit is easily accessible and viewing  
is not obstructed.  
Figure 1. Hydro-Heater  
with Built-In Temperature Controller  
UNITS WITH REMOTE TEMPERATURE  
CONTROL  
Units supplied with remote electronic temperature  
controller and display allow for easy operator  
monitoring and temperature control.  
Figure 2. Hydro-Heater  
with Remote Electronic Controller  
Form No.  
FR2M-0604  
2
 
SPECIFICATIONS  
ELECTRICAL RATING CHART – FR2 MODELS  
Kilowatts  
Wire Sizing  
Fuse or  
Model  
FR2-3  
Voltage  
208  
208  
208  
240  
240  
240  
208  
208  
208  
240  
240  
240  
208  
240  
208  
240  
(kW)  
Phase  
Amps  
14.5  
19.2  
28.8  
12.5  
16.7  
25.0  
8.4  
AWG*  
Circuit Breaker* Shipping Weight  
3
1
1
1
1
1
1
3
3
3
3
3
3
1
1
3
3
3
3
12  
12  
10  
12  
12  
10  
14  
14  
12  
14  
14  
12  
8
20  
30  
40  
20  
30  
40  
15  
15  
30  
15  
15  
20  
50  
50  
40  
30  
50  
40  
24 lbs. (11 kg)  
24 lbs. (11 kg)  
27 lbs. (12 kg)  
24 lbs. (11 kg)  
24 lbs. (11 kg)  
27 lbs. (12 kg)  
24 lbs. (11 kg)  
24 lbs. (11 kg)  
27 lbs. (12 kg)  
24 lbs. (11 kg)  
24 lbs. (11 kg)  
27 lbs. (12 kg)  
27 lbs. (12 kg)  
27 lbs. (12 kg)  
27 lbs. (12 kg)  
27 lbs. (12 kg)  
27 lbs. (12 kg)  
27 lbs. (12 kg)  
FR2-4  
4
FR2-6  
6
FR2-3  
3
FR2-4  
4
FR2-6  
6
FR2-3B  
FR2-4B  
FR2-6B  
FR2-3B  
FR2-4B  
FR2-6B  
FR2-8  
3
4
11.2  
16.7  
7.3  
6
3
4
9.6  
6
14.5  
38.4  
33.3  
25.0  
21.7  
33.4  
29.0  
8
FR2-8  
8
8
FR2-9B  
FR2-9B  
9
10  
10  
8
9
FR2-12B 208  
FR2-12B 240  
12  
12  
10  
* Based upon NEC 2002 Code  
† Based upon THHN wire rated 90ºC.  
NOTE: NSF Standard 4 has recently added performance requirements for food rethermalizing. The requirements mirror  
the requirements for food rethermalizing in the FDA Food Code. The basic requirement is that food reach a temperature  
of 165°F (74°C) in a time period of two hours or less.  
Appliances that are manufactured for the purpose of rethermalizing food will need to meet these performance  
requirements in order to be listed to NSF Standard 4.  
The Hatco FR2 Series heating unit is specifically made for food rethermalizing, however, the heating unit is designed  
to be incorporated into a hot water bath rethermalizer. Hatco does not supply the vessel that contains the water,  
nor the system which determines how food is placed and held in the vessel. The Hatco FR2 unit attaches to the bottom  
of the vessel and supplies hot water to the vessel.  
Hatco does supply sizing recommendations to enable the appliance manufacturer to correctly size the FR2 unit  
to the vessel. However, there are variables in the way that the vessel is manufactured that affect its ability to pass  
the NSF performance requirements. The Hatco FR2 unit is listed with NSF for construction only. Due to the fact that  
the FR2 is only a portion of a larger system, it is impossible to do performance testing until the FR2 unit is incorporated  
onto the water vessel.  
The result is that it is the responsibility of the vessel manufacturer to have the entire rethermalizing appliance tested  
and listed in accordance with NSF Standard 4. Simply hanging an NSF listed FR2 unit on the appliance does  
not transfer NSF listing to the entire appliance.  
3
Form No. FR2M-0604  
 
SPECIFICATIONS  
SIZING INFORMATION  
Hatco recommends the following guidelines  
be used to ensure proper operation and sanitation.  
ELECTRICAL  
Install a fused disconnect switch or circuit breaker  
sized according to the applicable Electrical Rating  
Chart. The wiring from the switch or circuit breaker  
to the Hatco unit must be in accordance with local  
electrical requirements and codes.  
For FR2 Series in a Bain-Marie or Steam Table  
Application  
• Minimum 750 watts (.75 kW) per square foot  
(0.8 watts per sq. cm) of vessel top.  
WARNING  
For proper electrical installation conforming  
to local electrical codes, consult a licensed  
electrical contractor.  
For FR2 Series in a Food Rethermalizer  
Application  
• Minimum 2000 watts per square foot  
(2.2 watts per sq. cm) of vessel top.  
Models come complete with all electrical wiring  
and are equipped with three electrical knockouts,  
one at the rear and one on each side towards  
the rear. When performing installation, run  
electrical connections through one of these  
knockouts.  
NOTE: Use the FR2 unit for a vessel up to 6'  
(1829 mm) long. Over 6' (1829 mm) minimum  
two units required.  
See the Minutes To Heat Table to determine  
the amount of time required to heat water using  
a FR2 series in a Bain-Marie or Steam Table  
application.  
NOTE: FR2 Series units equipped with auto-fill  
have two electrical knockouts; one at the rear  
and one on the right, when facing control side.  
NOTE: FR2 Series units with remote electronic  
controller require that the controller with 8 terminal  
plug be connected to the 8 terminal receptacle  
located on the front of the heater unit. Before  
mounting controller, make sure it is located close  
enough to the heater so the lead wires can  
be properly connected.  
DIMENSIONS  
Width (A)  
Depth (B)  
Height (C)  
6-3/4"  
(172 mm)  
17-1/8"  
(435 mm)  
12-3/4"  
(324 mm)  
B
A
C
Figure 2. Dimensions  
Form No.  
FR2M-0604  
4
 
INSTALLATION  
PLUMBING  
3/4" (19 mm) holes  
around periphery on  
6" (152 mm) centers  
3'  
3'  
An adhesive backed paper template is shipped  
with the unit and is used to locate the sink strainer  
holes. Use the following procedure to install  
the heater unit to the holding vessel.  
(914 mm)  
MAX  
(914 mm)  
MAX  
NOTE: The FR2 heater should be positioned  
with no more than 3' (914 mm) on either side  
when mounted under holding vessel. See Figure 4.  
A perforated water baffle (not supplied with unit)  
must be used to distribute the heated  
water properly.  
NOTE: Use one FR2 for a Hot Food Table  
up to 6' (1829 mm) long. Over 6' (1829 mm)  
minimum 2 units required.  
Dotted line  
indicates the position of  
perforated water baffle  
3/4" (19 mm) high baffle  
with divider wall between  
inlet and outlet  
CAUTION  
Figure 4. Hydro-Heater Water Baffle  
Do not use extension pipes on the inlet  
and outlet connections on heater units. Poor  
performance or unsafe conditions may occur.  
1/8" (3 mm)  
Sink or tank  
Thin rubber washer  
3" (76 mm)  
offset  
1. Expose the adhesive back of the paper  
template and stick the template on the bottom  
of the holding vessel. Center the template  
with the words “Front Cover” positioned against  
the front inside wall of the vessel.  
Thick rubber  
washers  
Thin fiber  
washer  
Nut  
2. Center punch and drill a 3/4" (19 mm)  
pilot hole at each of the two center marks  
on the template.  
(Qty. 2)  
Union Gasket  
Union nut  
3. Remove the template and cut a 2" (51 mm)  
diameter hole at each pilot hole location using  
a standard #ATV1756 Greenlee cutter.  
NOTE: If a #ATV1756 Greenlee cutter is not  
available, use a standard Greenlee 1-1/2" conduit  
cutter #500-6978, which is slightly under 2"  
(51 mm) diameter. File or ream holes as necessary  
to 2" (51 mm) diameter required for mounting  
sink strainers.  
Figure 5. Installing Sink Strainer  
7. Tighten nuts on strainers securely.  
8. Tighten union nuts securely.  
9. Fill the holding vessel with water and check  
for leaks.  
4. See Figure 5. In each of the holes, install  
a male threaded sink strainer with a thin gasket  
between the strainer flange and the bottom  
of the holding vessel.  
CAUTION  
Do not overtighten unions or nuts.  
Overtightening may cause leaks.  
5. Install two thick gaskets at the underside  
of the holding vessel along with a thin fiber  
gasket, and secure finger tight with the nut.  
NOTE: A 3/4" (19 mm) hose or pipe may be connected  
to the heater sump drain and run to an open sight drain.  
The sump drain should not be permanently connected  
to the sanitary drain system. Check local plumbing  
code for proper drain installation. See  
6. Attach the heater to the strainers loosely  
with the union nuts and 1-3/4" (45 mm)  
rubber gaskets.  
MAINTENANCE for more information.  
NOTE: Make sure rubber gaskets are positioned  
inside the union nuts and are not crimped.  
5
Form No. FR2M-0604  
 
INSTALLATION  
CAUTION  
2. Locate a point on the sidewall of the water  
vessel which is 1/2" (13 mm) up from  
the bottom of the food pan(s).  
Water Quality Requirements - Incoming water  
in excess of 3.0 grains of hardness per gallon  
(GPG) (.75 grains of hardness per liter) must  
be treated or softened before being supplied  
to a Hydro-Heater. Water containing over  
3.0 GPG(.75 GPL) will decrease the efficiency  
and reduce the operating life of the unit.  
3. Mark and drill a 1/2" (13 mm) hole into the side  
wall of the tank.  
4. Deburr the hole. Burrs may crack or damage  
the probe when tightened.  
AUTO-FILL  
Units with the Auto-fill option require the following  
steps be completed before start-up.  
5. Position upper water sensor into tank with  
o-ring against inside wall.  
6. Place washer onto threads of probe on outside  
wall of tank.  
WARNING  
For proper plumbing installation conforming  
to local plumbing codes consult a licensed  
plumbing contractor.  
7. Secure all with nylon nut, making sure flat side  
of nut is towards washer.  
8. Tighten until snug. Be careful not to overtighten  
nut. Overtightening may cause leaks and/or  
crack the probe.  
1. Supply 1/4" NPT copper water supply line  
to inlet of solenoid valve on heater.  
NOTE: Ball valve or gate valve, line strainer,  
union(s) and vacuum breaker or other anti-siphon  
device must be supplied by table manufacturer  
or installer if required.  
9. Turn on water and check for leaks.  
10.Connect wire lead to probe.  
Form No.  
FR2M-0604  
6
 
OPERATION  
WARNINGS  
Hatco FR2 series units are designed  
for commercial use only by properly  
trained personnel!  
OUTLET  
INLET  
Power Switch  
Clean-out Cap  
(2- or 3-element  
units only)  
WARNINGS  
Units are designed to heat water up to 190ºF  
(88ºC). To avoid any injury or damage DO NOT  
set temperature controls to a setting higher  
than 190ºF (88ºC).  
CAUTION  
Sump Drain Handle  
(Closed)  
Water in the unit and holding vessel is very hot.  
Wear protective gloves and proper attire when  
operating to avoid injury.  
Sump Drain Outlet  
Figure 6. Hydro-Heater Side View  
CAUTION  
Do not turn the electrical current to the unit  
on until the holding vessel has been filled with  
water or element burnout may occur.  
START-UP PROCEDURES  
1. Make sure clean-out cap(s) (2-3 element units  
only) are securely tightened. See Figure 6.  
2. Close sump drain by moving handle all of the  
way forward until it stops. See Figure 6.  
3. Fill the holding vessel with hot tap water  
to normal operating level.  
4. Check that the fused disconnect switch  
or circuit breaker is on, or if equipped  
with power cord and plug make sure unit  
is plugged into proper receptacle.  
Figure 7. Controller  
8. Press “Up” or “Down” arrow to change  
and display desired setpoint.  
5. Turn power switch to ON position.  
The electronic display will glow to indicate  
power is supplied.  
9. Press “Set” button again until display goes  
blank. After 5 seconds unit will display current  
operating temperature.  
6. To set the controller to the desired temperature  
press “Set” button once; unit will display “SP1.”  
See Figure 7.  
NOTE: If steps 6-9 are interrupted or no changes  
are made for 15 seconds the controller will  
go back to its original setting without accepting  
the change.  
7. Press “Set” button again; unit displays  
current setpoint.  
7
Form No.  
FR2M-0604  
 
OPERATION  
MINUTES TO HEAT TABLE  
9" (23 cm) DEEP WATER - 750 WATTS PER SQUARE FOOT OF VESSEL TOP  
Temperature °F (°C) Water Heated To:  
Water  
Temp. At  
Start-Up  
70  
80  
90  
(32)  
100  
(38)  
110  
(43)  
120  
(49)  
130  
(54)  
140  
(60)  
150  
(66)  
160  
(71)  
170  
(77)  
180  
(82)  
(21)  
(27)  
60°F (16°C)  
70°F (21°C)  
80°F (27°C)  
90°F (32°C)  
100°F (38°C)  
110°F (43°C)  
120°F (48°C)  
130°F (54°C)  
140°F (60°C)  
150°F (65°C)  
160°F (71°C)  
170°F (76°C)  
12  
23  
12  
35  
24  
12  
47  
36  
24  
12  
60  
49  
37  
25  
13  
72  
61  
49  
34  
28  
12  
85  
74  
62  
50  
38  
25  
13  
100  
89  
77  
65  
53  
40  
28  
15  
116  
105  
93  
136  
125  
113  
101  
89  
162  
151  
139  
127  
115  
102  
90  
211  
200  
188  
176  
164  
151  
139  
126  
111  
95  
85  
69  
56  
66  
44  
64  
31  
51  
77  
16  
36  
62  
20  
46  
26  
75  
49  
6" (15 cm) DEEP WATER - 750 WATTS PER SQUARE FOOT OF VESSEL TOP  
Temperature °F (°C) Water Heated To:  
Water  
Temp. At  
Start-Up  
70  
80  
90  
(32)  
100  
(38)  
110  
(43)  
120  
(49)  
130  
(54)  
140  
(60)  
150  
(66)  
160  
(71)  
170  
(77)  
180  
(82)  
(21)  
(27)  
60°F (16°C)  
70°F (21°C)  
80°F (27°C)  
90°F (32°C)  
100°F (38°C)  
110°F (43°C)  
120°F (48°C)  
130°F (54°C)  
140°F (60°C)  
150°F (65°C)  
160°F (71°C)  
170°F (76°C)  
8
15  
8
23  
16  
8
61  
24  
16  
8
40  
33  
25  
17  
9
48  
40  
33  
23  
17  
8
57  
49  
41  
33  
15  
17  
9
67  
59  
51  
43  
35  
27  
19  
10  
77  
70  
62  
54  
45  
37  
29  
21  
11  
90  
83  
75  
67  
59  
44  
42  
34  
24  
13  
108  
100  
92  
84  
76  
68  
60  
51  
41  
31  
17  
140  
133  
125  
117  
109  
100  
92  
84  
74  
63  
50  
33  
Form No. FR2M-0604  
8
 
MAINTENANCE  
GENERAL  
DRAINING&CLEANING ALL MODELS  
WARNING  
NOTE: The holding vessel should be drained  
through its own drain valve to discharge debris  
and water that remains in it.  
To avoid any injury, turn the power switch  
off at the fuse disconnect switch/circuit breaker  
or unplug the unit from the power source  
and allow to cool completely before performing  
any maintenance or cleaning.  
CAUTION  
Drain holding vessel with power to the unit off,  
or element burnout may occur.  
Recommended Cleaning Schedule  
Complete draining and cleaning should be done  
DAILY (See Figure 8)  
• On a daily basis.  
1. Turn power switch to the OFF position.  
• Whenever food particles accumulate in the tank.  
• Whenever a spill occurs.  
2. Drain holding vessel to discharge visible water  
and debris. Close drain when finished  
3. Wipe visible deposits from the sink or tank.  
• Whenever the unit is to be stored or shipped,  
especially in freezing temperatures.  
4. Dissolve a safe, non-toxic, non-corrosive  
sanitizer into 1 gallon (3.7 L) of hot water  
and pour into tank. Refill the tank 1/2" (1 cm)  
above the false bottom with hot water  
and soak for at least 15 minutes.  
Helpful Hints  
• Keep inlet and outlet free of debris.  
• Keep false bottoms in place and free of debris.  
• Delime unit using a non-corrosive deliming  
solution.  
NOTE: Follow the sanitizers instructions  
for the proper mixture of water and sanitizer.  
CAUTION  
5. Connect one end of a drain hose onto the sump  
drain outlet with the other end in a bucket  
or open site drain in a manner according  
to local plumbing codes.  
Inspect daily for lime buildup inside unit.  
Excessive amounts can affect unit performance  
and reduce the operating life of the unit.  
6. To drain the unit open the sump drain valve  
by moving the valve handle backwards until  
it completely stops. Water will now flow from  
the drain hose.  
OUTLET  
INLET  
Power Switch  
7. Thoroughly wash unit with fresh water until  
discharge is clear and all sanitizers have been  
removed and rinsed.  
Clean-out Cap  
(2- or 3-element  
units only)  
8. Close sump drain by moving handle all  
of the way forward until it stops. See Figure 8.  
Sump Drain Handle  
(Closed)  
9. Reinstall perforated water baffle/false bottom  
in correct position.  
Sump Drain Outlet  
10.Follow normal operation instructions.  
Figure 8. Hydro-Heater Side View  
9
Form No.  
FR2M-0604  
 
MAINTENANCE  
WEEKLY (See Figure 8)  
The amount of lime and mineral content  
1. Turn power switch to the OFF position.  
in the water and how often the unit is operated  
will dictate how often the unit needs to be delimed.  
2. Drain holding vessel to discharge visible water  
and debris.  
Units supplied with water that contains high  
lime and mineral content may require deliming  
on a daily basis.  
3. Wipe visible deposits from the sink or tank.  
4. Remove clean-out caps (2- or 3-element units  
only).  
NOTE: The delimer used should be a safe,  
non-toxic, non-corrosive solution. Follow  
the delimer’s instructions.  
5. Inspect for lime and sediment build-up at the  
sump drain outlet and heating element chamber  
outlets (2 or 3 element units only have heating  
element chamber outlets).  
In order to dissolve water scale, lime and rust  
deposits from the heating chamber, thermostat  
probes and interior surfaces of the unit, perform  
the following procedure:  
6. Remove any visible lime sediment or debris  
deposits from the outlets using the cleaning  
brush supplied with the unit, Hatco part number  
03.40.060.00.  
1. Disconnect power supply to heater at breaker  
and turn power switch to OFF position.  
2. Connect one end of a drain hose onto the sump  
drain outlet with the other end in a bucket  
or open site drain in a manner according  
to local plumbing codes.  
To remove, insert brush into the clean-out  
and sump drain outlets and use a scrubbing  
motion until clean.  
7. Remove brush and flush clean water through  
the chambers until discharge is clear.  
3. Open sump drain valve and drain all water.  
4. When draining is finished, close sump  
drain valve.  
8. Reinstall clean-out caps removed in step 4.  
9. Close all drains and fill with water before  
restarting.  
5. Slowly add delimer and water mixture into heat  
tank through sink strainer assemblies. Allow  
the unit to stand with the mixture  
in the reservoir for the recommended period  
of time.  
DELIMING INSTRUCTIONS  
CAUTION  
Inspect weekly for lime buildup inside unit.  
Excessive amounts can affect unit performance  
and reduce the operating life of the unit.  
NOTE: The time required will vary depending  
on the solution used and amount of deposits  
in the reservoir.  
NOTE: Product failure caused by liming or  
sediment buildup is not covered under warranty.  
CAUTION  
To avoid any damage to the heater unit  
use only delimers that are non-corrosive  
to aluminum, brass and stainless steel.  
Damage caused by corrosive material  
or solutions is not covered under warranty.  
Form No. FR2M-0604  
10  
 
MAINTENANCE  
6. After cleaning, drain all expended solution  
from the unit through the sump drain.  
WARNING  
This product has no “user” serviceable parts.  
To avoid damage to the unit or injury  
to personnel, use only Authorized Hatco  
Service Agents and Genuine Hatco Parts  
when service is required.  
7. Thoroughly wash heater tank with fresh water  
for several minutes until discharge is clear  
and all deliming solution has been removed  
and rinsed.  
WARNING  
Genuine Hatco Replacement Parts are specified  
to operate safely in the environments  
in which they are used. Some aftermarket  
or generic replacement parts do not have  
the characteristics that will allow them  
to operate safely in Hatco equipment. It  
is essential to use Hatco Replacement Parts  
when repairing Hatco equipment. Failure  
to use Hatco Replacement Parts may subject  
operators of the equipment to hazardous  
electrical voltage, resulting in electrical  
shock or burn.  
8. Close sump drain by moving handle all  
of the way forward until it stops.  
9. Follow normal operation instructions.  
CAUTION  
Do not turn the electrical current to the unit  
on until the holding vessel has been filled  
with water or element burnout may occur.  
WARNING  
If service is required on this unit, contact your  
Authorized Hatco Service Agent, or contact  
the Hatco Service Department at 800-558-0607  
or 414-671-6350; fax 800-690-2966 or  
international fax 414-671-3976.  
Form No.  
11  
FR2M-0604  
 
HATCO LIMITED WARRANTY  
1. PRODUCT WARRANTY  
Hatco warrants the products that it manufactures  
(the “Products”) to be free from defects  
THE FOREGOING WARRANTIES ARE  
EXCLUSIVE AND IN LIEU OF ANY OTHER  
WARRANTY, EXPRESSED OR IMPLIED,  
INCLUDING BUT NOT LIMITED TO ANY  
IMPLIED WARRANTY OF MERCHANTABILITY  
OR FITNESS FOR A PARTICULAR PURPOSE  
OR PATENT OR OTHER INTELLECTUAL  
PROPERTY RIGHT INFRINGEMENT. Without  
limiting the generality of the foregoing, SUCH  
WARRANTIES DO NOT COVER: Coated  
incandescent light bulbs, fluorescent lights, lamp  
warmer heat bulbs, glass components, Product  
failure in booster tank, fin tube heat exchanger,  
or other water heating equipment, caused  
by liming, sediment buildup, chemical attack  
or freezing, Product misuse, tampering  
in materials and workmanship, under normal  
use and service, for a period of one (1) year  
from the date of purchase when installed  
and maintained in accordance with Hatco’s  
written instructions or 18 months from the date  
of shipment from Hatco. Buyer must establish  
the product’s purchase date by returning Hatco’s  
Warranty Registration Card or by other means  
satisfactory to Hatco in its sole discretion.  
Hatco warrants the following Product  
components to be free from defects in materials  
and workmanship from the date of purchase  
(subject to the foregoing conditions)  
for the period(s) of time and on the conditions  
listed below:  
or misapplication, improper installation  
or application of improper voltage.  
2. LIMITATION OF REMEDIES AND  
a) One (1) Year Parts and Labor PLUS One  
(1) Additional Year Parts-Only Warranty:  
Toaster Elements (metal sheathed)  
Drawer Warmer Elements (metal sheathed)  
Drawer Warmer Drawer Rollers and Slides  
Food Warmer Elements (metal sheathed)  
Display Warmer Elements (metal sheathed air  
heating)  
DAMAGES  
Hatco’s liability and Buyer’s exclusive remedy  
hereunder will be limited solely, at Hatco’s  
option, to repair or replacement by a Hatco-  
authorized service agency (other than where  
Buyer is located outside of the United States,  
Canada, United Kingdom or Australia in which  
case Hatco’s liability and Buyer’s exclusive  
remedy hereunder will be limited solely  
to replacement of part under warranty) with  
respect to any claim made within the applicable  
warranty period referred to above. Hatco  
reserves the right to accept or reject any such  
claim in whole or in part. Hatco will not accept  
the return of any Product without prior written  
approval from Hatco, and all such approved  
returns shall be made at Buyer’s sole expense.  
HATCO WILL NOT BE LIABLE, UNDER ANY  
CIRCUMSTANCES, FOR CONSEQUENTIAL  
OR INCIDENTAL DAMAGES, INCLUDING  
BUT NOT LIMITED TO LABOR COSTS  
OR LOST PROFITS RESULTING FROM  
THE USE OF OR INABILITY TO USE  
THE PRODUCTS OR FROM THE PRODUCTS  
BEING INCORPORATED IN OR BECOMING  
A COMPONENT OF ANY OTHER PRODUCT  
OR GOODS.  
Holding Cabinet Elements (metal sheathed air  
heating)  
b) One (1) Year Parts and Labor PLUS Four  
(4) Years Parts-Only Warranty on  
pro-rated terms that Hatco will explain  
at Buyer’s request:  
3CS and FR Tanks  
c) One (1) Year Parts and Labor PLUS Nine  
(9) Years Parts-Only Warranty on:  
Electric Booster Heater Tanks  
Gas Booster Heater Tanks  
Form No. FR2M-0604  
12  
 
NOTES  
13  
Form No. FR2M-0604  
 
HATCO AUTHORIZED PARTS DISTRIBUTORS  
TENNESSEE  
ALABAMA  
IOWA  
Electric Motor Service Co.  
NEW YORK (continued)  
Camp Electric  
Memphis  
Jones McLeod Appl. Svc.  
Birmingham  
Alpro Service Co.  
901-527-7543  
817-831-0381  
205-251-0159  
Davenport  
319-323-1823  
Brooklyn  
718-386-2515  
TEXAS  
Appliance Installation  
Buffalo  
ARIZONA  
KENTUCKY  
716-884-7425  
518-563-3200  
315-422-9271  
Stove Parts Supply  
Fort Worth  
Auth. Comm. Food Equip.  
Phoenix  
GCS Service  
Louisville  
Northern Parts Dist.  
Plattsburgh  
602-234-2443  
502-367-1788  
Armstrong Repair Service  
Byassee Equipment Co.  
Phoenix  
LOUISIANA  
Houston  
713-666-7100  
J.B. Brady, Inc.  
Syracuse  
602-252-0402  
Chandlers Parts & Service  
Baton Rouge  
Commercial Kitchen Repair Co.  
CALIFORNIA  
225-272-6620  
San Antonio  
210-735-2811  
NORTH CAROLINA  
Industrial Electric  
Huntington Beach  
Bana Comm. Parts, Inc.  
Shreveport  
San Antonio Rest. Equip.  
Authorized Appliance  
Charlotte  
714-379-7100  
619-298-7106  
650-635-1900  
318-631-6550  
San Antonio  
210-532-1660  
704-377-4501  
Chapman Appl. Service  
San Diego  
MARYLAND  
UTAH  
OHIO  
Electric Motor Service  
Baltimore  
GCS Service  
Salt Lake City  
P & D Appliance  
S. San Francisco  
Akron/Canton Comm. Svc. Inc.  
Akron  
410-467-8080  
301-585-7550  
801-487-3653  
330-753-6635  
GCS Service  
Silver Spring  
VIRGINIA  
COLORADO  
Certified Service Center  
Cincinnati  
513-772-6600  
Daubers  
Norfolk  
Hawkins Commercial Appliance  
MASSACHUSETTS  
757-855-4097  
703-866-3600  
Englewood  
303-781-5548  
Commercial Parts and Service  
Columbus  
Ace Service Co., Inc.  
Needham  
614-221-0057  
Daubers  
Springfield  
DELAWARE  
781-449-4220  
GCS Service  
Columbus  
Food Equipment Service  
MICHIGAN  
614-476-3225  
WASHINGTON  
Wilmington  
302-996-9363  
Commercial Kitchen Service  
Bay City  
Electrical Appl. Repair Service  
Independence  
Restaurant Appl. Service  
Seattle  
FLORIDA  
517-893-4561  
216-459-8700  
206-524-8200  
Whaley Foodservice Repair  
Bildons Appliance Service  
Detroit  
E. A. Wichman Co.  
Toledo  
WISCONSIN  
Jacksonville  
904-725-7800  
248-478-3320  
419-385-9121  
A.S.C., Inc.  
Madison  
Universal Restaurant Services  
Midwest Food Equip. Service  
Grandville  
OKLAHOMA  
608-246-3160  
414-543-6460  
Miami  
305-593-5488  
616-261-2000  
Hagar Rest. Service, Inc.  
Oklahoma City  
A.S.C., Inc.  
Milwaukee  
Nass Service Co., Inc.  
Orlando  
MINNESOTA  
405-235-2184  
407-425-2681  
954-971-0456  
GCS Service  
Minneapolis  
Krueger, Inc.  
Oklahoma City  
B.G.S.I.  
Pompano Beach  
612-546-4221  
816-920-5999  
405-528-8883  
MISSOURI  
OREGON  
CANADA  
Comm. Appliance Service  
GCS Service  
Kansas City  
Tampa  
813-663-0313  
Bressie Electric Co.  
Portland  
503-231-7171  
503-624-0890  
BRITISH COLUMBIA  
Key Food Equipment Service  
Vancouver  
GEORGIA  
Commercial Kitchen Services  
St. Louis  
Ron’s Service, Inc.  
Portland  
Adcox Service Co.  
Atlanta  
314-890-0700  
604-433-4484  
404-361-8010  
Kaemmerlen Parts & Service  
St. Louis  
PENNSYLVANIA  
ONTARIO  
Southeastern Rest. Svc.  
314-535-2222  
FAST Comm. Appl. Service  
Philadelphia  
Norcross  
770-446-6177  
R.G. Henderson Ltd.  
Toronto  
NEBRASKA  
215-288-4800  
416-422-5580  
613-739-8458  
HAWAII  
Anderson Electric  
Omaha  
GCS Service  
Pittsburgh  
Choquette CKS  
Ottawa  
Burney’s Comm. Service, Inc.  
402-341-1414  
702-736-0006  
412-787-1970  
717-236-9039  
215-627-5401  
610-376-5444  
Honolulu  
808-848-1466  
NEVADA  
K & D Service Co.  
Harrisburg  
QUÉBEC  
Food Equip Parts & Service  
Burney’s Commercial  
Las Vegas  
Honolulu  
808-847-4871  
Choquette CKS  
Montreal  
Elmer Schultz Services  
Philadelphia  
514-722-2000  
418-681-3944  
ILLINOIS  
Hi. Tech Commercial Service  
N. Las Vegas  
Choquette CKS  
Québec City  
Parts Town  
Lombard  
702-649-4616  
Electric Repair Co.  
Reading  
708-865-7278  
NEW JERSEY  
Eichenauer Elec. Service  
RHODE ISLAND  
Jay Hill Repair  
Fairfield  
Decatur  
217-429-4229  
973-575-9145  
973-691-6300  
Marshall Electric Co.  
Providence  
Midwest Elec. Appl. Service  
401-331-1163  
Service Plus  
Flanders  
Elmhurst  
630-279-8000  
SOUTH CAROLINA  
Cone’s Repair Service  
Moline  
NEW YORK  
Whaley Foodservice Repair  
W. Columbia  
309-797-5323  
317-545-9655  
803-791-4420  
Acme American Repairs, Inc.  
Brooklyn 718-456-6544  
INDIANA  
GCS Service  
Indianapolis  
HATCO CORPORATION  
P.O. Box 340500, Milwaukee, WI 53234-0500 U.S.A.  
(800) 558-0607 (414) 671-6350  
Parts & Service Fax (800) 690-2966 Int’l. Fax (414) 671-3976  
Printed in U.S.A. June 2004  
Part No. 07.04.366.00 Form No. FR2M-0604  
 

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